Frequently Asked Questions
Help Us Improve Our AI
Our AI models are constantly learning and improving. If you notice any of the following issues, please send us the email details:
Wrong Classification
Email classified as wrong status (e.g., rejection marked as interview)
Wrong Extraction
Company name or job title extracted incorrectly or showing Unknown
False Positives
Non-job emails included in results (newsletters, spam, etc.)
Missing Emails
Legitimate job emails that were not detected or processed
Send Feedback
Email us the subject line, sender, and what should have happened
Getting Started
Email Processing & AI
Privacy & Security
Features & Functionality
Troubleshooting
Data & Analytics
Still Have Questions?
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Last updated: October 2025